Privacy Policy

  1. Purpose and Scope of Data Collection
    On the children's clothing store website https://www.triggersaurus.com, the main data collected includes email addresses, phone numbers, customer addresses, etc. This information is mandatory for customers when registering to use the services on this website. The website will confirm the contact information upon customer registration to safeguard the legitimate rights and interests of consumers and ensure that customers can smoothly enjoy various children's clothing-related services we offer.
    During the payment transaction process on the website https://www.triggersaurus.com, we will only store the detailed information of the customer's paid orders, such as the names, specifications, quantities, and prices of the purchased children's clothing items. The customer's bank account information will not be retained to ensure the security of the customer's funds.
    When sending contact information and emails, customers are responsible for the security and storage of all service usage information. Additionally, customers are obligated to promptly notify the website https://www.triggersaurus.com of any unauthorized use, abuse, security vulnerabilities, or situations where their registered usernames and passwords are retained by third parties, so that we can take timely measures to prevent damage to the customer's rights and interests, such as in the purchase of children's clothing, due to information leakage.
  2. Scope of Information Use
    Our company uses the information provided by members mainly for the following purposes:
    ● Introducing various children's clothing products and service information to customers, including new product launches, popular product recommendations, children's clothing matching tips, etc., to help customers better understand and choose suitable children's clothing for their children;
    ● Delivering the purchased children's clothing items to customers to ensure that they receive their desired products in a timely manner;
    ● Sending notifications of information exchange activities related to the website https://www.triggersaurus.com to members, such as children's clothing promotional activities and customer appreciation events, so that customers can enjoy more discounts and benefits;
    ● Preventing activities that damage member user accounts or activities that impersonate members to safeguard the account security of members during the purchase of children's clothing;
    ● Contacting members in special circumstances to resolve issues, such as feedback on children's clothing quality problems and communication about logistics abnormalities;
    ● Not using the personal information of members except for confirmation and communication related to transactions on https://www.triggersaurus.com;
    In case of legal requirements: Our company has the responsibility to cooperate with the requests of judicial institutions to provide member personal information. These judicial institutions include procuratorates, courts, police investigation agencies, etc., involving investigations into certain illegal activities of customers. Apart from this, no one has the right to infringe upon the personal information of members.
  3. Information Storage Period
    The personal data of members will be stored until the member requests cancellation. In any case, the personal information of members will be stored confidentially on the servers of https://www.triggersaurus.com to ensure that information related to the purchase of children's clothing by customers is not leaked.
  4. Individuals or Organizations That May Access Personal Information
    The entities that may access the personal information of customers/members include the following situations:
    ● Yiwu Eryao Network Technology Co., Ltd. (the operating entity of this children's clothing store);
    ● Partners who have signed contracts with Yiwu Eryao Network Technology Co., Ltd. to perform certain services. These partners will obtain information in accordance with the contract agreements (which may be partial or all information according to the contract terms) to support users in using the children's clothing-related services provided by our company, such as logistics delivery partners obtaining customer address information for product delivery;
    ● Situations where our company is required by national institutions to provide user information to cooperate with investigations;
    ● Situations where disputes arise between buyers and sellers and our company is requested to act as a mediator, such as when a customer has objections to the quality of the purchased children's clothing and requests our intervention after unsuccessful communication with the seller.
  5. Address of the Unit Collecting and Managing Personal Information
    ● Company Name: Yiwu Eryao Network Technology Co., Ltd.
    ● Address: Room 201, 2nd Floor, No. 78 Xiahe Road, Beiyuan Street, Yiwu City, Jinhua City, China (Zhejiang) Pilot Free Trade Zone
    ● Phone: +86 15325992277
    ● Email: findus@triggersaurus.com
  6. Ways and Tools for Users to Access and Edit Personal Data
    Customers have the right to request https://www.triggersaurus.com to check, update, adjust, or cancel their personal information. For example, after changing their contact information, customers should promptly update the information on the website so that we can accurately contact them and ensure the smooth progress of services such as the purchase and after-sales of children's clothing.
    Customers have the right to complain about sellers to the management committee of the website https://www.triggersaurus.com. After receiving the feedback, https://www.triggersaurus.com will verify the information. If the situation is consistent with the customer's feedback, depending on the severity of the problem, https://www.triggersaurus.com will take timely remedial measures, such as returning or exchanging the problematic children's clothing and imposing corresponding penalties on the seller.
  7. Commitment to Protecting Customer Personal Information
    https://www.triggersaurus.com promises to strictly keep the personal information of customers confidential in accordance with relevant personal information protection policies. We will only collect and use the information of each customer with their consent, except as otherwise required by law.
    Without the customer's consent, we will not use, transfer, provide, or disclose the customer's personal information to any third party to ensure the privacy security of customers during the purchase of children's clothing.
    If the information server is hacked, resulting in the loss of customer personal data, https://www.triggersaurus.com will be responsible for promptly reporting the incident to the investigation agency and notifying the customers, striving to minimize the losses that customers may suffer due to information loss, such as avoiding the wrong receipt of children's clothing due to the leakage of address information.
    We absolutely guarantee the security of all online transaction information of customers on https://www.triggersaurus.com, including digital accounting invoice information and documents, to ensure that the transaction records of customers' purchases of children's clothing are clear and secure, facilitating customer inquiries and rights protection.
    The management committee of https://www.triggersaurus.com requires individuals to provide all relevant personal information when registering/making purchases, such as full names, contact addresses, email addresses, phone numbers, account numbers, payment card numbers, etc., and be responsible for the legality of the above information. If the management committee believes that all the personal information provided by the customer during the initial registration is incorrect, the management committee of https://www.triggersaurus.com will not be held responsible and will not resolve any complaints related to the member's rights and interests. For example, if the children's clothing cannot be accurately delivered due to the incorrect address provided by the customer, the customer shall bear the consequences. At the same time, we will also regularly review the collected personal information to ensure its accuracy and completeness.
  8. Mechanism for Receiving and Resolving Complaints Related to Customer Personal Information
    Members have the right to send complaints about the leakage of personal information to third parties to the management committee of the e-commerce trading platform https://www.triggersaurus.com, which can be sent to the company's address or via email.
    Email: findus@triggersaurus.com
    The company is responsible for implementing technical and professional measures to verify the reported content.
    The time for handling feedback related to customer personal information is 15 days to ensure that customers' problems are dealt with in a timely and effective manner.